At Faroty, the protection of your personal data is our absolute priority. We implement all necessary technical and organizational measures to guarantee the security and confidentiality of your information.
1. Fundamental Principles
Our Commitments
We are committed to respecting the following principles:
- Lawfulness and Transparency: We collect and process your data in a legal and transparent manner.
- Purpose Limitation: Your data is collected for specified and legitimate purposes.
- Data Minimization: We only collect data that is strictly necessary.
- Accuracy: We strive to keep your data up to date.
- Storage Limitation: Your data is kept for a reasonable duration.
- Integrity and Confidentiality: We protect your data against unauthorized access.
2. Data Retention
Data We Retain
In accordance with the principle of data minimization, Faroty only retains information strictly necessary for the proper functioning of our services:
- Full Name For identification and personalization of your account
- Phone Number For account verification and security
- Email Address For communication and account recovery
- Service Preferences To improve your user experience
⚠️ Important: Financial Data
Faroty does not store your sensitive financial data. Information related to your payment methods (bank cards, Mobile Money accounts, etc.) is processed exclusively by our authorized payment partners (Orange Money, MTN Mobile Money, Stripe, PayPal) and is PCI-DSS certified. This data never passes through our servers and is in no way stored in our systems.
Retention Period
Your personal data is kept for a period no longer than necessary for the purposes for which it is processed:
- Account Data: 5 years after account closure (in accordance with legal obligations)
- Navigation Data: 13 months maximum
- Identity Documents: Strictly for the time required for verification
3. Data Sharing
Confidentiality Principle
Faroty commits to never sharing, selling, or renting your personal data to third parties without your prior and explicit consent, except in the limited cases provided by law.
Authorized Sharing Cases
Your data may be shared only in the following situations:
- With your explicit consent: For specific services you have expressly accepted
- Legal Obligation: Upon request from competent judicial or administrative authorities
- Service Providers: With our subcontractors strictly governed by confidentiality clauses (hosting, support services)
- Group and Association Creators: Minimum information necessary for creators, administrators, and members of groups you belong to (full name, phone, and email only)
- Campaign Organizers: Minimum information necessary for organizers of campaigns you contribute to (full name, phone, and email only)
- Event Organizers: Minimum information necessary for organizers of events you participate in (full name, phone, and email only)
- Businesses and Merchants: Minimum information necessary for businesses or merchants from whom you purchase (full name, phone, and email only)
🛡️ Reinforced Protection
All our partners are subject to strict contractual obligations regarding the protection of your data. They may only use your information for the services we have asked them to provide and are required to protect it with the same level of security as we do.
4. Data Security
Technical Protection Measures
We implement advanced security measures to protect your data:
- Data Encryption: All communications are encrypted using SSL/TLS
- Secure Backups: Your data is regularly backed up on secure servers
- Access Control: Access restricted to data based on the "need-to-know" principle
- Continuous Monitoring: 24/7 surveillance to detect any suspicious activity
5. Your Rights
In accordance with current regulations, you have the following rights regarding your data:
- Right of Access: Consult the data we hold about you
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request the deletion of your data
- Right to Restriction: Temporarily limit the processing of your data
- Right to Portability: Retrieve your data in a structured format
- Right to Object: Object to the processing of your data
ℹ️ Important Information
This data protection policy may be updated periodically to reflect legal, regulatory, or technical developments. We encourage you to consult it regularly. The date of the last update is indicated at the top of this page.